In fulfilment of the provisions laid down in the Spanish e-Commerce and Information Society Services Act and in Royal Decree 1906/99, of 17 December, which regulates the electronic contracts with general terms and conditions, FLEUROP INTERFLORA ESPAÑA S.A. hereby gives notice that contracts made through this website include the acceptance of the following general terms and conditions:

A) Capacity to contract
In order to acquire the services offered by FLEUROP INTERFLORA ESPAÑA, S.A. users must have the capacity to contract in accordance with their national legislation.
B) Procedures for contract
When contracting the Interflora service, users must proceed as follows:

• Selection of the language in which the contents of the website are to be displayed and, therefore, the language in which the Interflora service contract can be formalised by selecting the flag corresponding to the preferred language.
• Selection of the product, which is identified by an alphanumeric code and a photograph of the selected floral arrangement, together with the sale price. In order to select the product, the homepage of this web site offers users the option of choosing the product to be delivered by special offers, price, occasion (births, birthdays, Christmas, etc.) and by type of arrangement to be delivered.
• Indication of the date selected by the user for the delivery of the product.
• Registration of the party to the contract as a user. Accordingly, if the registration procedure does not include a required field, the web page on which the user is located will produce an error message indicating that the registration has not been completed, together with the required field that has not been completed or the error that has occurred in one or more of the fields.
• Addressee's details, which shall include at least the required fields, where an error message shall also be clearly seen by the user indicating the fact that one or more of the required fields have not been completed and the error that has occurred in the provision of information.
• Verification by the user of the information provided regarding product, delivery date, registered user and delivery details, together with the option for correcting the said details.
• Completion of the information about the selected form of payment and the option of requesting a bill for the contracted product.
• Confirmation of the selected contract as soon as the user has completed all the above procedures, expressly informing, where applicable, when the service has not finalised due to server crashes, power cuts or similar events, providing the user with the guarantee that the contract has been finalised and that the service will be provided under the agreed terms and conditions.

C) Purpose of the contract
The purpose of this contract is the presentation of services by FLEUROP INTERFLORA ESPAÑA, S.A. that consist of delivering a floral arrangement selected by the consumer to the town and address specified on the order form.
The completion and sending of the order form implies the acceptance of the terms and conditions of the contract and may not be considered as a commercial proposal under any circumstances without prior authorisation.
D) Client´s and addressee's details
The information required as obligatory represents the minimum details necessary for processing the order and shall be incorporated into a personal database owned by FLEUROP-INTERFLORA ESPAÑA, S.A. and duly notified to the Spanish Data Protection Agency. The said database shall be used in accordance with the PRIVACY AND DATA PROTECTION POLICY.
E) Right to termination
The payment shall be made by a credit card of which the party to the contract declares that he/she is the holder or has been authorised to use by the holder. Whatsoever fraudulent use of the card shall award FLEUROP-INTERFLORA ESPAÑA, S.A. the right not to process the order, without prejudice to claiming indemnification for the corresponding damages.
FLEUROP-INTERFLORA ESPAÑA, S.A. also reserves the right not to process orders when the payment collection process has been rejected for whatsoever cause, which shall be notified to the user for the corresponding intents and purposes.
Once the contract has been confirmed by FLEUROP-INTERFLORA ESPAÑA, S.A., the user may not cancel the service when its processing has begun owing to the nature of the service contracted.
In the event of whatsoever doubt concerning the contracting process, please do not hesitate to contact our offices on (34) 902 25 45 65, Monday to Friday from 08:00 to 20:00 and Saturdays from 09:00 to 14:00 or by e-mail to pedidos@interflora.es, where you shall be given the assistance you require.
E) www.interflora.es
www.interflora.es is an Internet domain owned by FLEUROP-INTERFLORA ESPAÑA, S.A., with registered office in C/ Julián Camarillo, nº 29, Edificio D-1, 4 Planta.28037 -Madrid (Tax Number A85934784). In order to exercise the rights of access, opposition, cancellation or rectification which might result from the personal data gathered via our telephone service 902.25.45, as a consequence of the contracted service, please write to the above address enclosing a photocopy of your identity card.
F) Applicable legislation and competent jurisdiction
This contract shall be governed by applicable Spanish legislation. For the resolution of whatsoever controversy, conflict or claim resulting from this contract, the parties hereby agree to submit to the courts and tribunals of Madrid as the place in which the contract is formalised and the services laid down in the contract are provided.